Shipping & Delivery Policy
Safe & Secure Delivery of Your Precious Silk Sarees
At Dubai Silks, we provide reliable domestic and international shipping with secure tracking for every order.
Order Processing & Dispatch
- All orders are processed and dispatched within 24–48 hours of order confirmation.
- Customized or made-to-order products may take 7–15 business days.
Shipping Coverage
- India
- United Arab Emirates (UAE)
- International locations
Shipping Charges
India & UAE Shipping
- Free Shipping: Orders above ₹5,000 / AED 1,000
- Standard Shipping: ₹200 / AED 15 for orders below ₹5,000 / AED 1,000
International Shipping
- Free Shipping: Orders above ₹50,000 / AED 10,000
- Charges apply for orders below this value.
Express Shipping
- Express Shipping: ₹500 / AED 50
- Additional charges may apply depending on location.
Delivery Timelines
- India & UAE: 3–7 business days
- International Orders: 10–15 business days
Customs, Duties & Taxes
- International orders may be subject to customs duties and local taxes.
- These must be paid by the customer at delivery.
- Dubai Silks is not responsible for customs delays.
Additional Guidelines
- Only one shipping address per order
- No delivery to P.O. Box addresses
- Tracking details will be shared after dispatch
Order Exceptions
- Orders may be canceled due to stock issues and fully refunded
Returns After Delivery
- Returns allowed within 5–7 days
- Request must be initiated within 2 days of delivery
Have Questions About Delivery?
Our customer support team is here to help you with any delivery-related queries.
Contact Us