Privacy Policy
Your Privacy is Important to Us
Last Updated: February 26, 2026
Introduction
At Dubai Silks, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and make purchases from us.
By using our website, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.
Information We Collect
Personal Information
We collect information that you provide directly to us, including:
- Name and contact information (email address, phone number, mailing address)
- Payment information (credit card details, billing address)
- Account credentials (username, password)
- Order history and preferences
- Communication preferences
Automatically Collected Information
When you visit our website, we automatically collect certain information:
- IP address and browser type
- Device information and operating system
- Pages visited and time spent on pages
- Referring website addresses
- Cookies and similar tracking technologies
How We Use Your Information
We use the information we collect for various purposes:
- To process and fulfill your orders
- To communicate with you about your orders, products, and services
- To send you promotional materials and updates (with your consent)
- To improve our website, products, and customer service
- To detect and prevent fraud and unauthorized access
- To comply with legal obligations
- To personalize your shopping experience
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
Service Providers
We may share information with third-party service providers who perform services on our behalf, such as payment processing, shipping, and data analysis.
Legal Requirements
We may disclose information if required by law or in response to valid requests by public authorities.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.
We use SSL encryption for all sensitive data transmission and store your payment information securely using industry-standard encryption methods.
Your Rights
You have the right to:
- Access and receive a copy of your personal data
- Rectify inaccurate or incomplete information
- Request deletion of your personal data
- Object to processing of your personal data
- Request restriction of processing
- Data portability
- Withdraw consent at any time
To exercise these rights, please contact us at hello@dubaisilks.com
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookies through your browser settings, but disabling cookies may affect website functionality.
Children's Privacy
Our services are not intended for children under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
Questions About Our Privacy Policy?
If you have any questions or concerns about this Privacy Policy, please contact us.
Contact Us